donor upload FAQ

The system ‘hangs’, apparently not doing much, why is this?
This is likely to be due to uploading too many donors at once.  It’s possible to upload up to 100 donors at a time, but for a trouble-free experience,...
Mon, 3 Aug, 2015 at 11:02 AM
Fund Filer is reporting a mass of errors and not uploading all of my records?
This is likely to be due to failing to include a reference in the 'Ref' column on the spreadsheet.  Fund Filer relies on references to do it...
Mon, 25 Jan, 2016 at 4:47 PM
Why is Fund Filer saying there is nothing to upload?
This is usually caused by the 'donors' sheet being re-named as something else. Always keep the 'donors' sheet name as 'donors' a...
Fri, 29 Jan, 2016 at 4:30 PM
Why is Fund Filer uploading some records and not others?
This is typically caused by a by a blank row in the spreadsheet. Ensure all the rows in the data for upload are complete. If Fund Filer reaches a blan...
Mon, 3 Aug, 2015 at 11:02 AM